Hiring a roofing contractor is a major decision, especially in the South Okanagan where weather, UV exposure, and sudden storms can affect the lifespan of your roof. Before you commit, make sure you know the right questions to ask and the red flags to watch for.
1. Do They Have Proven Experience in Penticton & the Okanagan?
2. Are They Fully Licensed, Insured & Covered by WCB?
3. Is the Quote Clear, Detailed & Transparent?
Trustworthy roofing companies always offer written quotes outlining materials, timelines, labour, and warranties. Transparency is equally important for metal roofing and sheet-metal projects.
Red Flag: Vague pricing, handshake deals, or pressure to “sign today.”
4. What Warranty Options Do They Offer?
In the Okanagan’s hot, dry summers and cold winters, a solid warranty matters. Look for clear coverage for both workmanship and materials.
Red Flag: No written warranty or unclear terms.
5. Will They Provide a Written Contract Before Work Starts?
Your roofing contract should include start dates, materials, payment structure, cleanup, and whether permits are handled.
Red Flag: Contractors who avoid putting details in writing.
